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Answers to all your questions

Check out our sections below and find answers to your questions!

Technical questions

It is advisable to twist the 2 blades of the weather vane in reverse (forward and backward) we cannot do this in the packaging. This will allow a better wind catch. Do not plant your weather vane near a wall so that it can turn better, you are the director of your weather vane.

Please watch the video by clicking HERE

The weather vane should be protected from winds of 85 km/h or more to avoid damaging the weather vane.

No, there is a lamination on the colored part which allows the colors to be resistant to UV rays.

Please order spare parts from our website (click here) to replace them.

The tide clock is set to a significant high tide coefficient of the month associated with the new one ideally.

If you want to set it right away, set it to the high seas of the reference port near you.

Adjustment instructions available HERE

Please consult the user manual or the assembly video section of our website. (assembly guide, click here)

If you have a weather vane, you can buy just the decor and mount it on the mounting parts of your old weather vane ( click here for the video of changing the decor )

Do not put your fingers in the blades when they are spinning quickly.

Please prevent children from touching the blades when they are spinning quickly.

Depending on where it is placed and the winds, the weather vane can scare away birds and protect your vegetable garden.

A spike piece allows me to plant my weather vane in the ground or in a pot.

We sell custom-made wall or roof weather vane holders that allow the weather vane to be fixed.

Please use a soft, damp cloth.

Please twist the two blades of the weather vanes in reverse (forward and backward) for maximum wind resistance. The material twists easily.

General Questions

No, the weather vane has different colors and sometimes different patterns on the front and back.

No, our models and patterns are not customizable.

Click the "Forgot Password" link on the login page and follow the instructions sent to your email address.

We support the latest versions of Chrome, Firefox, Safari and Edge.

Delivery times are 2 to 5 working days in mainland France.

You can modify or cancel your order as long as it has not been shipped. Contact us promptly for any changes.

You will receive an email with a tracking number as soon as your order is shipped.

Consult our general conditions of sale ( by clicking here ) as well as our return policy ( by clicking here )!

Answer: You can contact us by email at info@ritournailes.com or by phone at +33(0)622528649.

Our offices are located in Saint-Malo, Brittany, France.